![couldnt findy downloaded app on samsung 5 couldnt findy downloaded app on samsung 5](http://4.bp.blogspot.com/-zovFOticoY4/Ul7MxViW4bI/AAAAAAAABLI/fQ2ez1iqKrs/s35/1170866_651957811480892_1464257490_n.jpg)
I have tried the reboot and factory reset. This, however, requires that your account is allowed to use mobile data and that you had your phone properly set to connect to your provider’s mobile data network.
![couldnt findy downloaded app on samsung 5 couldnt findy downloaded app on samsung 5](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/5107793883/original/d6zKxi794k0fb-hSK0VmdPNgnlB1_uVbzQ.jpg)
![couldnt findy downloaded app on samsung 5 couldnt findy downloaded app on samsung 5](https://i.imgur.com/ftInr6K.jpg)
Fill up this form and hit submit once finished. If they won’t work for you, then contact us. Find issues related to yours and try the solutions we provided. If, however, you were trying to find a solution for a different problem, you may want to visit our Galaxy S5 troubleshooting page as we list down every problem we address each week. There’s a chance you will encounter any of these problems, so read on to know more and how to address them. The problems I cited here are sent by our readers like the phone can’t connect to the Internet if Wi-Fi is off, DNS lookup failed error, other devices lose connection if the phone is connected to the network, etc. In this post I will tackle one of the most common issues with Samsung Galaxy S5 (#Samsung #GalaxyS5) can’t connect to the #Internet either via Wi-Fi or mobile data.